When we want to let someone know about an issue that is really important to us, or about a strong preference that we have, how do we bring it across? Our manner can make the crucial difference in the way that we are heard, and it can determine if that someone will get on board with our concern, or not.
Hence, the “Love Sandwich” recipe:
1. Begin with a positive statement which recognizes at least one of the person’s strengths and expresses appreciation for it (ie the first piece of bread)
2. Next, the meat of the sandwich – briefly describe the situation that requires change or improvement, in other words, the constructive criticism.